Monthly Archives: August 2022

August 18, 2022

Customer Experience is Providing Consistent VIP Star Status

Do you treat your customers like VIP Stars? Invest in your customers and see them happily invest in you! In this episode Dr. Karen shares ideas on how you can increase customer loyalty and satisfaction by treating your customers like VIP Stars. Remember to get some of your best ideas from clients and other industries.

August 16, 2022

3 Major Mistakes in Customer Experience

One cardinal rule to keep, is remembering the importance of the customer. To forget the value of the customer is a major mistake. Customers have choices and they decide based on the Customer Experience you provide. Delight your customer so that you become their preferred partner. If you preach a scarcity mindset to your team, they will also treat the customer from a mindset of scarcity. How do you promote a mindset of abundance and how do you create a delighted return customer? In this episode, Dr. Karen answers these questions and more.

August 9, 2022

Sandra Yancey Founder and CEO of eWomenNetwork Shares the WOW Factor of Customer Experience (CX)

Sandra Yancey is the Founder and CEO of eWomenNetwork, the Premier Success System for women entrepreneurs. Her award-winning, multi-million dollar organization connects over 500,000 women through 118 chapters across the US, Canada, Australia, and the UK.  Sandra is committed to helping a million women to each reach a million in business revenue. Today, she speaks with Dr. Karen about how to deliver distinctive Customer Experience (CX) that produces “stand out” excellence, repeat customers, raving fans, and brand loyalty.

Reach Sandra Yancey at

Mention “Dr. Karen” for a special VIP rate to the eWomenNetwork annual August ICON conference. Call Anne Payne at 972-620-9995, ext. 2002

August 4, 2022

How did Businesses Thrive During the Great Depression?

Did you know that many businesses started, grew, and/or thrived during the Great Depression? What did those companies do to thrive? What kinds of products, services, and winning collaborations did they create? In this episode Dr. Karen shares several lessons and insights we can apply to our world today.

Schedule a consultation with Dr. Karen to plan your business success

August 2, 2022

How to Thrive in Business During a Recession

Success is intentional and the result of proactive and creative planning. What questions can you ask yourself and your organization to increase success no matter what is happening in the external economy? In this episode, Dr. Karen shares critical questions for your roadmap to creative advantage in the marketplace.

Schedule a consultation with Dr. Karen to plan your business success