Monthly Archives: November 2019

November 21, 2019

Agile Leadership for the Speed of Change

Did you know that the best companies have 30% or more agile leaders? What does it mean to be an agile leader and what is the impact for your organization? In this podcast, Dr. Karen shares agile insights for agile organizations.

November 14, 2019

Military Leadership Best Practices Part-2

Put the right systems in place. That is the fourth military leadership best practice Dr. Karen shares on today’s podcast. Listen to discover and use the other lessons she learned during her military service. Find out what strategies will cause your organization to thrive in abundance or a tough market.

November 12, 2019

Military Leadership Best Practices Part-1

Do you know your purpose and why you do what you do? Understanding mission and purpose is one of several critical military leadership lessons Dr. Karen shares on this podcast. As a veteran and former Army officer, Dr. Karen reveals critical military leadership lessons business leaders can apply today. Listen and create more amazing success for your people and organization.

November 7, 2019

Employee Experience: The Way to Customer Experience

Have you redesigned your organization with your employees in the center? When employees are featured and nurtured, they work with passion and dedication rather than out of necessity. In this podcast, Dr. Karen shares her insights on how to create an organization that attends to employee experience. A focus on employees results in profound customer experience and other positive impacts for your organization.

November 5, 2019

Customer Experience: Deepening the Relationship for Mutual Benefit

Dr. Karen observes that too many organizations invest all their energy attracting new customers rather than investing in improving their existing customers’ experience. Did you know that companies make 23% more revenues when customers are engaged? What experiences are you creating and offering for your customers? Listen to this podcast, implement what you hear, and see your business soar.