Monthly Archives: January 2020

January 30, 2020

Leadership Lessons from Rabbi Daniel A. Roberts

Rabbi Daniel Roberts shares his wisdom from more than 35 years leading a 750 family congregation. Today we hear his take on living a life of meaning, mentoring others, providing hope and comfort for those mourning the death of a loved one by suicide, how to prioritize your marriage and family as a business leader, and how to discover new inspiration for the retirement years.

January 28, 2020

Authenticity in Customer Service

In this podcast, Dr. Karen contrasts two memorable and profound customer service experiences, one horrible and one outstanding. You will find food for thought as you see through the eyes of a customer and evaluate and rethink the level of customer service in your organization.

January 21, 2020

Strategies for Non-Violent Social Change Action: Letter from a Birmingham Jail

Fighting oppression through non-violence was the hallmark of Dr. King’s approach to pursuing freedom. Did you know that freedom does not come automatically to the oppressed, rather the oppressed must demand freedom? Listen as Dr. Karen unpacks more about the dynamics of freedom and oppression and shares the four steps for non-violent social change action.

January 2, 2020

Happy New Year!

In this podcast, Dr. Karen shares her commitments for the year to come. She also unveils her key questions and processes to empower you to make and achieve your commitments for the New Year. You will find the message to be both educational and inspirational.