In this podcast, Dr. Karen contrasts two memorable and profound customer service experiences, one horrible and one outstanding. You will find food for thought as you see through the eyes of a customer and evaluate and rethink the level of customer service in your organization.
Podcast: Play in new window | Download
Subscribe: Apple Podcasts | Google Podcasts | Spotify | RSS
![Share on Facebook Facebook](https://transleadership.com/wp-content/plugins/social-media-feather/synved-social/image/social/regular/64x64/facebook.png)
![Share on Twitter twitter](https://transleadership.com/wp-content/plugins/social-media-feather/synved-social/image/social/regular/64x64/twitter.png)
![Share on Linkedin linkedin](https://transleadership.com/wp-content/plugins/social-media-feather/synved-social/image/social/regular/64x64/linkedin.png)
![Share by email mail](https://transleadership.com/wp-content/plugins/social-media-feather/synved-social/image/social/regular/64x64/mail.png)